Alaska Department of Administration

Division of Risk Management

The Mission of the Division of Risk Management is to protect the financial assets and operations of the State of Alaska from accidental loss through a comprehensive self-insurance program.

Agency Assistance

The Division of Risk Management is available to assist all state agencies in answering questions in matters relating to Risk Assessment and Insurance issues. Most answers can be found in the claims manual.

Claims Manual

This manual will answer most of your questions regarding claims reporting. If you have additional questions about completing forms or about the substance of a claim, contact Risk Management at (907) 465-2180 or RiskManagement@alaska.gov.

Claims Reporting Procedures Manual (internal pdf)

Location Codes for Report Forms (internal pdf)

Anyone who is not a state employee trying to file a claim, please contact a claims administrator at: (907) 465-2180 or RiskManagement@alaska.gov.

Workers' Compensation

Please note, the process for reporting an injury or illness has changed for State of Alaska employees. You must go to the Report of Injury Portal tab to report your injury (ROI). IF you are unable to submit your ROI via the portal, please complete the Employee Report of Injury form and submit that to your supervisor.  Workers' Compensation
  • Completed Report of Injury (ROI) Forms for State of Alaska employee injuries must be emailed to doa.dop.roi@alaska.gov

 

  • Third-Party Claims Administrator:
    Penser North America Inc.
    PO Box 241148
    Anchorage, AK 99524
    Toll Free: 1-844-463-2727
    Main: (907)313-7650
    Fax: (907)302-3803

Light Duty Return to Work Program

The Light Duty Return to Work program allows an employee to continue working while recovering from an on the job injury.

This is a 24-week program that allows the employer to place the worker back in the department and ensures that the worker has reasonable accommodations while recovering, and still gets a paycheck.

Program Coordinator: Connor Duffy (907) 269-6761

Staff Members

Division Director

Tracy Mears
tracy.mears@alaska.gov

Risk Manager

Vacant
Contract Review, Cost of Risk Allocation, Certificate of Self-Insurance, Property/Aviation/Marine

Claims Administrator

Amber Treston
amber.treston@alaska.gov
Workers' Compensation

Claims Administrator

Marie Lam
marie.lam@alaska.gov
Property/Casualty Claims

Accountant 4

Dixie Williams
dixie.williams@alaska.gov

Program Coordinator

Connor Duffy
Connor.Duffy@alaska.gov
Light Duty Return to Work Program, Volunteer Service Agreements
We are here to assist you. Feel free to reach out.